Contact us Information about Plan Design Consultants, Inc. Participant Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1.    What Are the Basics of 401(k) Plans?

2.    What Are the Important Phone Numbers and Internet Resources?

3.    Can You Provide Any Basic Suggestions for Investing My Account?

4.    Is There Someplace on the Internet Where I Can Buy Specific Investment Advice?

5.    How Can I Get Performance Information for Our 401(k) or Retirement Plan?

6.    How Can I Contact or Email Plan Design Consultants, Inc.?

7.    What Is The BEST of AMERICA 800# for Accessing My Account?

8.    What Do I Need to Know to Set-up Access to My Account on the Internet?

9.    I Am Having Trouble Accessing My Internet Account  - Who Do I Call for Help?

10.   Does Nationwide Provide Performance Information on Their Web Page?

11.   Are There Any Easy Ways To Get Up-to-Date Mutual Fund Information?

12.   Where Can I View My Transaction Data?  Can I Get Share and Share Value Data?

13.   Can You Tell Me How I Can Accomplish Portfolio Tracking on the Internet?

14.   How Do I Accomplish A Rollover or Transfer From Another Plan?

15.   If I Needed A Participant Loan, Can I Get One?

16.  If Our Plan Offers the Nationwide Fixed or GIC, Anything I Should Know?

17.  How Can I Calculate My Return on Investment?

18.  How Do I Compare Performance Reports and My Quarterly Statement?

19.  How Are Investments Handled In The BEST of AMERICA® retirement programs?

20.  Why Won't Acrobat Files Show Up in the The BEST of AMERICA Web Site?